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Whether you're a creator looking to join our platform or a brand seeking UGC partnerships, we're here to help you succeed in the UGC ecosystem.
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Get Support
Our team is here to help you navigate the UGC ecosystem and make the most of CreatorBridge.
Email Support
support@creatorbridge.com
Response within 24 hours
Business Hours
Monday - Friday, 9AM - 6PM EST
Extended hours for Enterprise customers
Live Chat
Available during business hours
Instant support for urgent matters
Frequently Asked Questions
Quick answers to common questions
How do I get verified as a creator?
Complete your profile, submit sample content, and pass our quality review process. Verified creators get priority access to brand campaigns.
What's included in the escrow payment system?
Creators receive payment before content delivery, ensuring secure transactions and building trust between creators and brands.
How does AI-powered matching work?
Our AI analyzes brand requirements and creator profiles to suggest the best matches based on content style, audience demographics, and campaign goals.
Can I cancel my subscription anytime?
Yes, you can upgrade, downgrade, or cancel your subscription at any time from your account settings. No long-term contracts required.